Tranz-Com Business Solutions Pvt. Ltd.,
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Voice Process Services

Tranz–Com Healthcare Solutions Pvt Ltd., is an international telemarketing, market research, and customer service organization recognized for its dedication for customer service and client satisfaction while offering a full range of inbound, outbound, and blended contact services and solutions.

Tranz–Com offers state of the art systems including predictive dialers, customer software, quality assurance monitoring, and immersive training platforms. At Tranz –Com, we focus on our core business values. Our success is built on our highly motivated, professionally trained customer #x2013;centric work force. We offer English speaking skill sets trained in the latest sales and customer service strategies and guidelines. At this time, we are 200 employees strong with the capacity to grow to meet our client's needs, offering 24/7/365.

Inbound Call Services include customer service, member services, order taking, cross selling, up selling, customer care, reservation overflow, surveys, class, seminars, event registration, customer service hotline, and third party verification. These services are metric, bench marked, and analysis driven for process improvement of the client contact experience.

Outbound Services Include appointment setting, lead generation, sales and service, membership services, market research, customer surveys, list cleaning, database updates, mail followup, trade show followup, dealer location, political messages, customer service followup, and third party verification. These services are monitored, recorded, and reviewed for process improvement.

Tranz–Com Healthcare Solutions Pvt Ltd., Experience Base includes:

Financial, banking, mortgage, and leading healthcare, medical, home and business security alarm services – membership clubs and services, advocacy, and political campaigns, straight sales, publications, satellite television sales, mobile phone sales, long#x2013;distance services, timeshare, vacation promotions, food services including order processing, sales, delivery, and customer care.